Frequently Asked Questions

Yes, credit cards and cash are both accepted on the boat.

We only cancel cruises for a lack of reservations or in the case of severely bad weather. If a cruise is canceled, you will be notified prior to your departure time by phone and/or email.

Guests are suggested to check in 30 minutes prior to departure to ensure a spot on the boat before the trip is scheduled to begin. Please note that our departure times are very prompt and leave as scheduled. Once the dock-lines are untied, we cannot turn the boat around even if we wanted to. This means that being just a few minutes late may cause you to miss your cruise. We would never want to see an eager passenger miss their chance to join us so please give yourself plenty of time to arrive, find parking and settle in!

There are two parking options for Cruise San Diego:

Free street parking on Quivira Road.
Paid parking at the Hyatt Mission Bay.

All other parking lots in the area are private and are equipped with towing signs/restrictions.
We also recommend using an app-based car service such as Uber or Lyft if you would like to skip the concern of parking all together. Fortunately, we have yet to hear about any difficulties with street parking from our passengers!

Our schedule is typically available one month in advance. If you are interested in booking a spot prior to the release of the associated schedule, please check back at a later time.

Our check-in office (ticket booth) address is 1617 Quivira Rd, San Diego, CA 92109. We are facing the marina waterside, attached to the Sportsman’s Seafood Fish & Chips Shop. Check-in office is the gray ticket booth with a blue awning that says “Sunset Cruises & Whale Watching” on the waterside of Sportsman’s Seafood, between Sportsmans Seafood and H2O rentals. You must check in, prior to heading down to the boat.

The Ohana is docked on Hyatt Mission Bay property. Look for the Market Mission Bay Coffee Shop. Our boat, the “Ohana” will be tied up to the dock that is attached to this location (when she is not underway).

From the Red Marlin Restaurant:
Walk east along the boardwalk in front of the restaurant keeping the marina (waterside) on your right and the hotel pool on your left. The 2nd brown building on your right is the Market Mission Bay Coffee Shop. Our boat the “Ohana” departs from this dock.

From the Fish & Chips Shop (Sportsman’s Seafood):
Walk along the boardwalk in front of the restaurant keeping the marina (waterside) on your left. The 1st brown building on your left is the Market Mission Bay Coffee Shop. Our boat the “Ohana” will depart from this dock.

We do not have the facilities for your pet to join us; however, all service animals are welcome aboard. They must have their ADA paperwork and/or tag visible.

Outside alcohol is not permitted on board; however, our galley has a full bar with beer, wine and cocktails available for purchase!

Absolutely! Your crew greatly appreciates the extra love.

Dress Code: Casual

Weather: Please plan accordingly. San Diego can cool off! Please bring layers with you, especially on the Sunset and Evening Cruises. It tends to be a bit cooler out on the Bay, especially after the sun goes down. We have indoor seating to accommodate our passengers throughout cooler nights; however, we suggest bringing a jacket as an extra layer in case you need it.

We strongly recommend booking your trip in advance as they do tend to fill up fairly quickly, especially as the departure date approaches.

Sunset Bay Cruises – All ages are welcome

Dolphin & Whale Watching Sunset Cruises – All ages are welcome

We have light snacks available for purchase and outside food is welcome with the exception of shelled nuts, sunflower seeds and gum, all of which are NOT permitted; however, we do not have the proper facilities to accommodate large quantities of food that require the type of service a catering company would supply. We also recommend reserving a table at the Red Marlin restaurant, just down the walkway from our vessel. They are a great option for appetizers, dinner or drinks either before or after your cruise. You may reach the Red Marlin at (619) 221-4868.

If you purchased your tickets through a third-party vendor such as Groupon, please be sure to bring your voucher with you. We accept vouchers whether they are printed or on your smart phone.

Yes! If you need to make any adjustments to your current reservation, please call our reservation line at 619.288.8554.

• Please note that there may be a price difference between different types of cruises. The difference will be refunded or owed, depending on the particular adjustment.

Yes! Whether your event is for a birthday, graduation, business gathering, burial at sea or any other type of event, we make sure it is nothing short of special. Please call our reservation line at 619.288.8554 or you may email us at info@cruise-sd.com for more information.

Yes. Sea Lions, seabirds and possibly even Inshore Bottlenose Dolphins may be spotted right inside Mission Bay. As for our wildlife focused Whale & Dolphin Sunset Cruises, we are able to see a variety of wildlife throughout the year including the migratory Gray Whale in the winter time!

If you purchased your tickets from a third-party vendor, you will need to make your reservations using the voucher code(s) given to you. Please consult the directions on your voucher email for completing your purchase, as this email will provide step-by-step instructions for booking your reservation.

Our cruises leave promptly at the scheduled departure time and we cannot simply turn the boat around to go back to the dock if you are late. We do not hold the boat. Please be considerate of other guests and be on time.

The Ohana is not handicap accessible; however, our sister company San Diego Whale Watch does accommodate. If you would like more information, please call San Diego Whale Watch at 619-534-9249.

Yes.

We do not have the proper accomodations for transporting guests to and from the marina. Instead, we recommend an app-based transportation company such as Lyft or Uber. This type of transportation is an easy and affordable way to get around the San Diego area (free to sign up).

Our boat is located behind the Hyatt Hotel Mission Bay, on the waterfront. In-between the Hyatt itself and the walkway along the waterfront, you’ll find the Mission Market, which sells coffee and gifts. Our boat is named the Ohana and is located directly behind the Market on the dock. If you are still having trouble finding the boat, please speak with the Concierge at the Hyatt and they can help direct you.

Sunset Cruise – 75 minutes
Dolphin & Whale Watch Sunset Cruise – up to 2.5 hours
Souleil on the Bay – 3 hours
Various types of seasonal/special event cruises will vary in length.

A Sunset Cruise Boat Tour in San Diego is a captivating experience that allows you to witness the stunning beauty of the San Diego sunset while enjoying special beer, wine, and cocktail offers. It offers breathtaking views, a relaxed vibe, and a fun-filled atmosphere.

Yes, the Sunset Cruise Boat Tour operates year-round, allowing you to enjoy the magnificent San Diego sunset in every season. Whether it’s summer, fall, winter, or spring, you can embark on this memorable tour and experience the magic of the sunset.

Children are generally welcome on the sunset cruise; however, it is recommended to check the specific cruise details and any age restrictions that may apply. Some sunset cruises may have age restrictions or offer special family-friendly packages.

Yes, for private parties and events, you are welcome to bring your own decorations, appetizers, snacks, and celebration cakes aboard the boat. This allows you to personalize the experience and create a memorable event for your guests.

Absolutely! The Sunset Cruise Boat Tour offers a perfect setting for a romantic date night. The breathtaking views, relaxing ambiance, and attentive staff create an intimate atmosphere where you can share special moments with your significant other.

During the Sunset Cruise Boat Tour, you can expect to be treated to gorgeous sunset views of San Diego. The tour takes place on calm waters in Mission Bay, providing a serene environment. You can enjoy a variety of beverages from the full onboard bar, including amazing cocktails, local beer, and wine. The staff ensures a fun and relaxing experience throughout the tour.

Yes, the Sunset Cruise Boat Tour has a capacity of 128 persons and is available for private parties. You can book the boat exclusively for your event and enjoy the breathtaking views with your guests. Additionally, there are options for VIP semi-private groups and exclusive Captain’s Bridge reservations for more intimate gatherings.

The Sunset Cruise Boat Tour has a duration of 75 minutes, allowing you ample time to soak in the beauty of the San Diego sunset and enjoy the cruise experience.

You can check and schedule online with Sunset Cruise Tour San Diego and follow the instructions to view the available dates and make your reservation. It’s recommended to book in advance to secure your preferred date and time.

Occasionally, there may be special offers or discounts available for the Sunset Cruise Boat Tour. Please check buy tickets or contact our customer service for any ongoing promotions or group discounts that may be applicable.

A Private Party Boat Rental in San Diego offers you the opportunity to host a unique and unforgettable event on the beautiful Mission Bay. Whether it’s a birthday party, office party, retirement party, or any other celebration, you can enjoy the privacy and exclusivity of our private boat while taking in the breathtaking views of the ocean or river. With options for both private and semi-private events, you can customize your experience to suit your needs.

Our Private Party Boat Rental has a capacity of up to 128 people, making it suitable for both small and large events. Whether you have a small group or a bigger gathering, we have the flexibility to accommodate your needs. You can choose to rent out the bow area for semi-private events with up to 30 guests or rent the full boat for the ultimate private boat party experience.

To receive a quick quote for a Private Party Boat Rental, please click here and fill out the inquiry form with your event details. Our team will promptly respond with pricing and package information tailored to your specific requirements. We strive to provide you with the best service and ensure your event on the boat is a memorable success.

Our unique corporate events on Mission Bay are great for a variety of occasions, including meetings, conferences, retirement parties, team-building activities, product launches, and more. Step away from the typical meeting rooms and inject a sense of excitement and relaxation into your corporate gathering.

We understand that every corporate event is unique, and we offer customization options to meet your specific requirements. From choosing the right music and entertainment to tailoring the food options, our team will work closely with you to create a personalized experience that aligns with your vision and objectives.

Hosting a private boat party with Cruise San Diego offers a range of benefits. You can experience the privacy and exclusivity of having your own party without interruptions or distractions. Moreover, you can enjoy breathtaking views of the ocean or river and bask in the warm sun as you explore the open water.

Absolutely! Cruise San Diego offers themed boat charter parties, allowing you to personalize the theme of your private boat party. Whether you have a specific theme in mind or want to create a unique ambiance, the Cruise San Diego team is here to assist you in bringing your vision to life.

Yes, Cruise San Diego provides a full onboard bar for private boat parties. You have the option to choose between a cash bar or a hosted bar package, depending on your preferences and requirements. This allows you and your guests to enjoy a variety of beverages while cruising and celebrating.

Yes, Cruise San Diego provides custom food and catering packages for private boat parties. Whether you have specific dietary preferences, want to include special dishes, or need assistance in arranging the menu, their team will work with you to create a culinary experience that complements your event.

Our Private Party Boat Rental offers a range of amenities to ensure your event is a success. These include a full onboard bar with options for hosted or cash bar packages, a sound system to play your chosen playlist or hire a DJ, an upper deck with panoramic bay views for ceremonies or toasts, a lower deck with an interior area and access to the bow VIP area, custom music and entertainment options, and more. We provide everything you need to create a memorable and enjoyable experience for your guests.

Yes, our Private Party Boat Rental is an ideal venue for weddings. You can have a magical wedding ceremony or reception on board, with the option to get married by the captain if desired. We offer 2-3 hour private charters for weddings, with a maximum capacity of 80-120 guests depending on the event. Enjoy the romantic ambiance, stunning views, and onboard full bar to make your wedding day truly special.

Cruise San Diego offers unique corporate events on Mission Bay, providing an alternative to traditional office settings. Whether you’re planning a meeting, conference, retirement party, or any other corporate event, hosting it on our boat offers a refreshing and memorable experience for your team.

When you choose Cruise San Diego for your corporate event, you’ll have access to a range of amenities. These include an onboard full bar with options for cash bar and hosted bar packages, flexible food options to cater to your specific needs, custom music and entertainment options to enhance the atmosphere, and a professional and experienced corporate events team dedicated to ensuring your event is a success.

To begin planning your unique corporate event with Cruise San Diego, please contact our experienced corporate events team. You can reach out to us through our website or call our dedicated team directly. We will guide you through the process, discuss your event details, and provide you with the necessary information and assistance to make your corporate event a memorable and successful occasion.

Cruise San Diego can accommodate up to 128 people on their private boat parties. Whether you have a smaller gathering or a larger event, there is ample space for everyone to enjoy the experience together.

When you rent a private boat with Cruise San Diego, you and your guests will have access to the upper deck, lower deck, and the inside area of the boat. This ensures that you have plenty of space to socialize, enjoy the views, and have a memorable time during your event.

Absolutely! Cruise San Diego offers a PA/Bluetooth compatible sound system for custom entertainment. You can bring your own playlist, choose a specific genre, or even hire a DJ to enhance the atmosphere and keep the party going.

Cruise San Diego’s private boat rentals are perfect for a variety of larger, private events. Whether it’s a birthday party, quinceanera, graduation party, or any other special occasion, their party boat rentals offer a fantastic venue to celebrate and create lasting memories.